Privacy Policy

B&W Productions (Pty) Ltd (“we”, “us”, “our”) is a South African experiential events and production company. Our registered address is Unit 1, 19 Kransvalk Rd, Highbury, Randvaal, 1943, Gauteng. For any privacy-related queries, contact [email protected].

We may collect the following personal information when you interact with our website or services:

• Name, surname, and job title
• Email address and telephone number
• Company or organisation name
• Event details and requirements you share with us
• Technical data such as IP address, browser type, and pages visited (via analytics)

We use your personal information to:

• Respond to enquiries submitted via our contact form
• Provide event planning quotations and proposals
• Communicate about our services, where you have consented
• Improve our website and user experience
• Comply with legal obligations

We process your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). Our legal bases include:

• Consent — where you have given explicit consent (e.g. ticking the consent checkbox on our contact form)
• Legitimate interest — to respond to your enquiry and provide the service you requested
• Legal obligation — where required by South African law

We do not sell, rent, or trade your personal information. We may share your data with:

• Trusted service providers who assist us in operating our website and delivering events (under strict confidentiality agreements)
• Law enforcement or regulatory bodies, if required by law

We retain your personal information only for as long as necessary to fulfil the purposes outlined above, or as required by law. Contact form submissions are retained for a maximum of 24 months, after which they are securely deleted.

Under POPIA, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to the processing of your personal information
• Withdraw consent at any time
• Lodge a complaint with the Information Regulator

To exercise any of these rights, please email [email protected].

You may also contact the Information Regulator (South Africa) directly:

• Email: [email protected] (general enquiries) or [email protected] (complaints)
• Telephone: +27 10 023 5200
• Website: inforegulator.org.za

Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies without your consent. You can manage cookie preferences through your browser settings.

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of electronic storage is 100% secure.

In the event of a data breach that compromises your personal information, we will notify the Information Regulator and any affected individuals as soon as reasonably possible — and, where feasible, within 72 hours of becoming aware of the breach — in accordance with Section 22 of POPIA. Our notification will describe the nature of the breach, the information affected, the likely consequences, and the measures we are taking in response.

We may update this privacy policy from time to time. The updated version will be posted on this page with a revised “last updated” date.

If you have questions about this privacy policy or how we handle your data, please contact us or email [email protected].