Privacy Policy

Last updated: 1 July 2026

1. Who We Are

B&W Productions (Pty) Ltd (“we”, “us”, “our”) is a South African experiential events and production company. Our registered address is Unit 1, 19 Kransvalk Rd, Highbury, Randvaal, 1943, Gauteng. For any privacy-related queries, contact [email protected].

2. Information We Collect

We may collect the following personal information when you interact with our website or services:

  • Name, surname, and job title
  • Email address and telephone number
  • Company or organisation name
  • Event details and requirements you share with us
  • Technical data such as IP address, browser type, and pages visited (via analytics)

3. How We Use Your Information

We use your personal information to:

  • Respond to enquiries submitted via our contact form
  • Provide event planning quotations and proposals
  • Communicate about our services, where you have consented
  • Improve our website and user experience
  • Comply with legal obligations

4. Legal Basis for Processing (POPIA)

We process your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). Our legal bases include:

  • Consent — where you have given explicit consent (e.g. ticking the consent checkbox on our contact form)
  • Legitimate interest — to respond to your enquiry and provide the service you requested
  • Legal obligation — where required by South African law

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share your data with:

  • Trusted service providers who assist us in operating our website and delivering events (under strict confidentiality agreements)
  • Law enforcement or regulatory bodies, if required by law

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined above, or as required by law. Contact form submissions are retained for a maximum of 24 months, after which they are securely deleted.

7. Your Rights

Under POPIA, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw consent at any time
  • Lodge a complaint with the Information Regulator

To exercise any of these rights, please email [email protected].

8. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies without your consent. You can manage cookie preferences through your browser settings.

9. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of electronic storage is 100% secure.

10. Changes to This Policy

We may update this privacy policy from time to time. The updated version will be posted on this page with a revised “last updated” date.

11. Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us or email [email protected].